If you buy a EG simcard via online by global credit card, you can make it deliver to your designated address by local delivery service such as Hotel, house, office and so on, including Jeju Island (International delivery service is not available any more).
1) Note
that you have to fill out your shipping information below.
- Address
and contact number, check-in name (contact person) where you will be staying in
Korea.
- Using
this contact number, delivery guy is going to call someone at your staying address
(Front desk) to inform the delivery date and time before your package is
delivered.
- If your shipping information is wrong or leave out, your package will not be delivered.
2) When will you provide me with my local Korean phone number ?
You will know it when we shipped the packages to your designated address.
3)
How much is it ?
You
will pay for it depends on the plan you choose.
- Click
here
And sim card fee and domestic shipping fee are separate as below.
(1)
Sim card fee
- Dual simcard(Regular & Micro) simcard : 4,400krw(online, it's for free)
-
Nano sim Card : 7,700kw(online it's 5,000krw)
(2)
Domestic shipping fee is 3,500 KRW
(Jeju island or hilly region is 5,500krw)
4) How do I use data service ?
You can use both voice calling and data depends on the plan you choose.
If you choose Saving plan but want to use data, you can use 500MB. Or you can use 1GB, or 2GB, or 5GB after additional recharge to your voice account and transferring credit from your voice balance to data by yourself via our apps or website.
- Here are our data plans.
For 30 days validity period, we offer 3 different data
plan depending on the amount of data you need.
1) 5GB is 30,000krw (Olleh wi-fi is available, 30 day-Validity)
2) 2GB is 19,000krw (Olleh wi-fi is available, 30 day-Validity)
3) 1GB is 13,500krw (Olleh wi-fi is available, 30 day-Validity)
4) 500MB is 90,000krw (Olleh wi-fi is available, 30 day-Validity)
-Please note that
· Data charges are non-refundable while using the data
service,
· Data balance will not be carried to the next month,
· Data balance will not be added when you transfer data
from your voice account while in use.
· If your voice credit has zero balance or data credit
has zero balance, or your phone number is expired, you can't use data temporarily until you top up for voice or
data.
5) Will I have to activate Sim Card ?
You don't need to activate it if you buy it via online. It will be handed to your after activation. Just put your simcard into your phone and restart the phone 3-4 times with wifi off, data roaming off, data network on.
6) Can
I order online more than one EG SIM Card at a time with same delivery
address?
It is possible to buy simcards more than one on our website. But in that case, you need to make an order several times. For example, if
you want to buy 3 simcards, you need to place an order three times. Because you need to upload the copy of passport for each person.
If you want to receive 3 simcards by local delivery service, just make the first order for a local delivery service and pay shipping fee. And make two orders for Picking up at a pick up place and let us know the three order numbers. Then you can receive them at the same place without additional shipping fee for two orders.
< First Order >
Step 1 : Select EG
SIM card and Buy button.
Step 2 : Fill in Billing/Shipping
address.
Step 3 : Upload
copy of passport for subscriber Identification.
Step 4 : Fill in
basic information about you.
Step 5 : Make a
payment using credit card.
< Repeat : Second
Order >
Step 1 : Select EG
SIM card and Buy button again.
Step 2 : Choose
toggle button as as in figure below
if this is new order add to same delivery address and same
receiver.
Step 3 : Choose the pick up place
Step 4 : Upload copy
of passport for subscriber Identification.
Step 5 : Fill in
basic information about you.
Step 6 : Make a
payment using credit card.
And let us know the two order numbers. Then we will send you two simcards to your designated address in the first order.
7) Am I supposed to receive a confirmation email with the order number?
It is possible to to check/receive your order again on our website.
(1) Visit our website and login
(2) Click Home > My account > Order history.
8) Am I supposed to place an order again when my payment was failed during the order processing?
There no need to place an order again, it is possible to make a payment again on our website.
(1) Visit our website and login
(2) Click Home > My account > Order history.
(3) Click the red button in the payment item.
(4) Fill up the necessary information on webpage and follow webpage instructions to complete order transaction.
(5) That’s all.
